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Welcome to the jBloom Bulletin!

This page has articles with all of the latest jBloom updates and answers to many of your questions. To find information related to a specific question, simply type the key words into the search bar or select a category to find related articles. We frequently update this page, so be sure to bookmark it for future use.

How do I create graphics for custom designs?

Posted in: FAQ Personalization January 12, 2021

There are many apps you could use to create and finish your designs. Over, Canva & Word Swag are just a few that we recommend. You can design your own custom design on any program or application that you are comfortable with. For more information on custom designs, see jbloomdesigns.com/custom […]

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What is an “Active Designer”?

Posted in: FAQ January 12, 2021

To remain “active” as a Designer, you must have sales of $250 or more within 3 combined months. […]

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Where can I find commission information?

Posted in: Company Updates January 12, 2021

You can find all info related to commissions and bonuses in a few places: In your Back Office under Company files Back Office –> Bloom University –> Commissions App –> Resource Center –> Commission Structure Commission Structure […]

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What does the “Amount to Collect for the Order” mean when placing an order?

Posted in: Order Types January 12, 2021

Amount to Collect for the Order – The total amount to collect on the order. This includes retail cost, tax, shipping and your commissions. […]

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What does “Order Total” mean when placing an order?

Posted in: Order Types January 12, 2021

Order Total – The total amount you are required to pay jBloom to submit your order – this total includes your cost, tax and shipping. […]

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Can I send a catalog directly to a customer from the Home Office?

Posted in: Order Types Shipping January 12, 2021

Yes, you can send catalogs directly from the Home Office! To do so, use the following codes: Catalog-mail – $4.00, can be used on website, customer order or a boutique order, but only 1 per order Catalog-direct – $1.50, can be added to any order, but only 1 per order […]

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What does “Discount” mean when placing an order?

Posted in: Order Types January 12, 2021

Discount – This is the commission you earned from the sale or Boutique. […]

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Did my order go through if my CC was declined?

Posted in: Order Types January 12, 2021

No order can be submitted until payment is complete. If one card declines on a Boutique order, you must fix that payment and submit the Boutique again – all good cards have already been charged, this will NOT charge the successfully charged cards again. You will know when the order/Boutique properly submitted as you will […]

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How do I know my order’s status?

Posted in: Order Types Shipping January 12, 2021

There are a couple things regarding an order’s status: You, your customer, and your Hostess will receive an email from jBloom once your order is shipped. You can go to your ORDER HISTORY (in your back office) & check the status of any order to see the items that shipped or if there are any […]

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How long does it take to process orders?

Posted in: Order Types Personalization Shipping January 12, 2021

Processing time depends on what is on the order. Non-personalized orders are shipped in 24 – 48 hrs (not including weekends). Orders including personalization are shipped in 7-10 business days – the date the office is shipping can be found on your back office home page on the left side of the of the page. […]

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