This page has articles with all of the latest jBloom updates and answers to many of your questions. To find information related to a specific question, simply type the key words into the search bar or select a category to find related articles. We frequently update this page, so be sure to bookmark it for future use.
Processing time depends on what is on the order. Non-personalized orders are shipped in 24 – 48 hrs (not including weekends). Orders including personalization are shipped in 7-10 business days – the date the office is shipping can be found on your back office home page on the left side of the of the page. […]
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Yes, Designers can ship directly to customers. Individual orders will ship directly to the customer – standard shipping rates apply. On a Boutique order, the Designer can change the shipping to ship directly to the customer – standard shipping rates apply. Customers can also select Direct Ship ($10.99/$6.99) when placing their own order on a […]
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Yes, you and your customer (if ordered on an individual or direct ship order or to a Hostess on a Boutique order) will receive an email with tracking information once the order has been shipped. […]
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Continental United States Shipping Prices: Customer Orders $10.99 – Fed Ex $6.99 – Regular USPS Mail (no guarantee) Designer Orders 10.99 – Fed Ex $6.99 – Regular USPS Mail (no guarantee) Boutique Orders $4.99/per person shipped to Hostess (no matter how much or little they purchase) $10.99 FedEx if shipping directly to customer, $6.99 USPS […]
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In order to stay a Designer, make sure your website and back office fee (either $12.99 or $17.99) is paid monthly. […]
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On the app, you can find info & images for the collections in the Resource Center under Starter Collections. In your back office, you can find info & images under Company Files –> Starter Collection Flyers. […]
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Yes, all Designers have a website. Your website and back office are where all orders are placed. […]
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Revision of personalized items: Personalized items are made to order. There are NO REVISIONS to the order once you place the order. Verify and double check all personalization BEFORE you submit the order. If you catch something within 24 hrs, you may email us as http://info@jbloomdesigns.com with the revision. HOWEVER – we cannot guarantee the […]
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You can find our monthly promotions in the following places: Back Office – log in and click on the promotions image jBloom app – go to Marketing My Business and search by the month. The promotions and promotional images will be available there. […]
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To learn how to enter orders, please see our Bloom University Training video titled “How to Place an Order” […]
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