Amount to Collect for the Order – The total amount to collect on the order. This includes retail cost, tax, shipping and your commissions. […]
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Welcome to the jBloom Bulletin!
This page has articles with all of the latest jBloom updates and answers to many of your questions. To find information related to a specific question, simply type the key words into the search bar or select a category to find related articles. We frequently update this page, so be sure to bookmark it for future use.
What does “Order Total” mean when placing an order?
Order Total – The total amount you are required to pay jBloom to submit your order – this total includes your cost, tax and shipping. […]
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Can I send a catalog directly to a customer from the Home Office?
Yes, you can send catalogs directly from the Home Office! To do so, use the following codes: Catalog-mail – $4.00, can be used on website, customer order or a boutique order, but only 1 per order Catalog-direct – $1.50, can be added to any order, but only 1 per order […]
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What does “Discount” mean when placing an order?
Discount – This is the commission you earned from the sale or Boutique. […]
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Did my order go through if my CC was declined?
No order can be submitted until payment is complete. If one card declines on a Boutique order, you must fix that payment and submit the Boutique again – all good cards have already been charged, this will NOT charge the successfully charged cards again. You will know when the order/Boutique properly submitted as you will […]
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How do I know my order’s status?
There are a couple things regarding an order’s status: You, your customer, and your Hostess will receive an email from jBloom once your order is shipped. You can go to your ORDER HISTORY (in your back office) & check the status of any order to see the items that shipped or if there are any […]
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How long does it take to process orders?
Processing time depends on what is on the order. Non-personalized orders are shipped in 24 – 48 hrs (not including weekends). Orders including personalization are shipped in 7-10 business days – the date the office is shipping can be found on your back office home page on the left side of the of the page. […]
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Can Designers ship directly to customers?
Yes, Designers can ship directly to customers. Individual orders will ship directly to the customer – standard shipping rates apply. On a Boutique order, the Designer can change the shipping to ship directly to the customer – standard shipping rates apply. Customers can also select Direct Ship ($10.99/$6.99) when placing their own order on a […]
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Will shipment tracking info be provided?
Yes, you and your customer (if ordered on an individual or direct ship order or to a Hostess on a Boutique order) will receive an email with tracking information once the order has been shipped. […]
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What do we charge for shipping (Continental US)?
Continental United States Shipping Prices: Customer Orders $10.99 – Fed Ex $6.99 – Regular USPS Mail (no guarantee) Designer Orders 10.99 – Fed Ex $6.99 – Regular USPS Mail (no guarantee) Boutique Orders $4.99/per person shipped to Hostess (no matter how much or little they purchase) $10.99 FedEx if shipping directly to customer, $6.99 USPS […]
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