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Categories: Shipping

Mother’s Day Order Cut Off Date

Please have all Mother’s Day gift orders placed by April 27th for guaranteed Mother’s Day delivery. As always, we will continue to ship out orders as quickly as possible even after that date. […]

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Do we ship to APO’s?

No, we do not at this time. […]

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Do we offer jBloom gift cards/certificates?

Yes, we do offer gift cards & certificates. You can order a gift certificate under an “Individual Order” – type “Gift Certificate” in the lookup bar.  They are available in $5, $7, $10, $15, $20, $25, $30, $35, $40, $50 and $100. After ordering, it will give you a Gift Certificate code to use.  You […]

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Shipping to Puerto Rico/Hawaii/Alaska – USPS ONLY

Shipping to Puerto Rico/Hawaii/Alaska – USPS ONLY Boutique order $7.99/per person shipped to Hostess (no matter how much or little they purchase) $14.99 USPS if shipping directly to customer HOSTESS FREE SHIPPING Customer/Designer/Business Supply Order: $14.99 USPS Starter Collection $30 to ship either Collection USPS […]

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Can I send a catalog directly to a customer from the Home Office?

Yes, you can send catalogs directly from the Home Office! To do so, use the following codes: Catalog-mail – $4.00, individual order only (available catalog/s will go out) Catalog-direct – $1.50, can be added to any order, but only 1 per order (available catalog/s will go out) […]

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How do I know my order’s status?

There are a couple things regarding an order’s status: You, your customer, and your Hostess will receive an email from jBloom once your order is shipped. You can go to your ORDER HISTORY (in your back office) & check the status of any order to see the items that shipped or if there are any […]

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How long does it take to process orders?

Processing time depends on what is on the order. Non-personalized orders are shipped in 24 – 48 hrs (not including weekends). Orders including personalization are shipped in 7-10 business days – the date the office is shipping can be found on your back office home page on the left side of the of the page. […]

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Can Designers ship directly to customers?

Yes, Designers can ship directly to customers. Individual orders will ship directly to the customer – standard shipping rates apply. On a Boutique order, the Designer can change the shipping to ship directly to the customer – standard shipping rates apply. Customers can also select Direct Ship ($10.99/$6.99) when placing their own order on a […]

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Will shipment tracking info be provided?

Yes, you and your customer (if ordered on an individual or direct ship order or to a Hostess on a Boutique order) will receive an email with tracking information once the order has been shipped. […]

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What do we charge for shipping (Continental US)?

Continental United States Shipping Prices: Customer Orders $10.99 – Fed Ex $6.99 – Regular USPS Mail (no guarantee) Designer Orders 10.99 – Fed Ex $6.99 – Regular USPS Mail (no guarantee) Boutique Orders $4.99/per person shipped to Hostess (no matter how much or little they purchase) $10.99 FedEx if shipping directly to customer, $6.99 USPS […]

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