[…]
Categories: FAQ
Where can I find pictures / images & videos of our products?
Of course you can find pictures / images and videos of our products on our social media pages. But, did you know you can find them all in one place on the jBloom app? Download and log in to the app Click on Marketing My Business Most popular searches: Personalized (you can make it even […]
Read More… from Where can I find pictures / images & videos of our products?
Do we ship to APO’s?
No, we do not at this time. […]
Can more than one Gift Certificate Code be used on an order submitted by the customer on your website?
Yes, more than one can be used. […]
Where can I find the code for a Gift Certificate and how much is left on it?
To find this information you will Click on “Place an Order”, then click on “Gift Certificates”. In this area you will see the GC code, the amount of GC, amount left on GC, order number it was placed on and then the name of the customer. […]
Read More… from Where can I find the code for a Gift Certificate and how much is left on it?
What metals are our items made of?
The items that are not listed as stainless, are a mixed metal alloy. They are lead, nickel, and chromium free (less that 100ppm) which meets all US environmental standards. Those items are the ones we classify as nickel safe. We use Stainless steel for almost all of our personalized pieces. The fashion pieces are a […]
How do I use hostess credits to sign up a new designer?
When closing out a boutique, on the Hostess Information page you will enter the amount she has earned & wants to use in Hostess Credits in the space that says “Hostess Credits for enrollment”. When you close out the boutique the hostess will receive an email with a link. SHE MUST CLICK ON THIS LINK […]
Read More… from How do I use hostess credits to sign up a new designer?
How do I process a return/exchange?
You can find the training video for this under Bloom University –> Video Training How To’s –> How to Enter a Return/Exchange We also have a step by step file: https://www.jbloomdesigns.com/wp-content/uploads/2022/02/Returns-for-all-Designers-file.pdf […]
Can I use multiple credit cards for a customer’s payment?
You can only use one credit card unless it is in your back office when you are closing out a boutique. […]
Read More… from Can I use multiple credit cards for a customer’s payment?
Earring Extravaganza & Bloom Box FAQ
How does my hostess receive credit for one of her guests ordering the EE or BB? ONCE you have clicked the “Create the Order” from the boutique, you will then add the customer who would like to purchase the EE or BB. THIS ONLY GIVES THE HOSTESS CREDIT FOR HER PURCHASE, IT DOES NOT CREATE […]