No, we do not at this time. […]
Do we ship to APO’s?
Categories: FAQ
Can more than one Gift Certificate Code be used on an order submitted by the customer on your website?
Yes, more than one can be used. […]
Where can I find the code for a Gift Certificate and how much is left on it?
To find this information you will Click on “Place an Order”, then click on “Gift Certificates”. In this area you will see the GC code, the amount of GC, amount left on GC, order number it was placed on and then the name of the customer. […]
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What metals are our items made of?
The items that are not listed as stainless, are a mixed metal alloy. They are lead, nickel, and chromium free (less that 100ppm) which meets all US environmental standards. Those items are the ones we classify as nickel safe. We use Stainless steel for almost all of our personalized pieces. The fashion pieces are a […]
How do I use hostess credits to sign up a new designer?
When closing out a boutique, on the Hostess Information page you will enter the amount she has earned & wants to use in Hostess Credits in the space that says “Hostess Credits for enrollment”. When you close out the boutique the hostess will receive an email with a link. SHE MUST CLICK ON THIS LINK […]
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How do I process a return/exchange?
You can find the training video for this under Bloom University –> Video Training How To’s –> How to Enter a Return/Exchange We also have a step by step file: https://www.jbloomdesigns.com/wp-content/uploads/2022/02/Returns-for-all-Designers-file.pdf […]
Can I use multiple credit cards for a customer’s payment?
You can only use one credit card unless it is in your back office when you are closing out a boutique. […]
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Earring Extravaganza & Bloom Box FAQ
How does my hostess receive credit for one of her guests ordering the EE or BB? ONCE you have clicked the “Create the Order” from the boutique, you will then add the customer who would like to purchase the EE or BB. THIS ONLY GIVES THE HOSTESS CREDIT FOR HER PURCHASE, IT DOES NOT CREATE […]
How do I get my Downline’s information?
Log into your virtual back office. Click on “Downline” Then click on the gray box that says “Run your current downline report” When it pulls up the information, under tools, there are 3 icons. Click on the one that looks like a postcard on the left of that set. This will populate the designers information. […]
Do we have an index for our catalog items?
Yes! We do suggest printing off your preferred index file and sticking it in your personal, go-to catalog for quick reference. Log in your virtual back office. Click on “Company Files”. Click on the plus next to “ Catalog index” – this will populate several different index options for you. […]