No order can be submitted until payment is complete. If one card declines on a Boutique order, you must fix that payment and submit the Boutique again – all good cards have already been charged, this will NOT charge the successfully charged cards again. You will know when the order/Boutique properly submitted as you will […]
Read More… from Did my order go through if my CC was declined?
There are a couple things regarding an order’s status: You, your customer, and your Hostess will receive an email from jBloom once your order is shipped. You can go to your ORDER HISTORY (in your back office) & check the status of any order to see the items that shipped or if there are any […]
Processing time depends on what is on the order. Non-personalized orders are shipped in 24 – 48 hrs (not including weekends). Orders including personalization are shipped in 7-10 business days – the date the office is shipping can be found on your back office home page on the left side of the of the page. […]
Yes, Designers can ship directly to customers. Individual orders will ship directly to the customer – standard shipping rates apply. On a Boutique order, the Designer can change the shipping to ship directly to the customer – standard shipping rates apply. Customers can also select Direct Ship ($10.99/$6.99) when placing their own order on a […]
To learn how to enter orders, please see our Bloom University Training video titled “How to Place an Order” […]
Create the order – You are ready to shut down all online ordering and you are beginning to enter final orders to submit the Boutique. What if you have a customer that wants you to place an order for them, but you are not ready to close the boutique? You will need to go online […]
To create a Boutique, do the following: Please see Training video “How to Enter an Event in the System” in Bloom University. Make sure you check the boxes to show on site and allow shopping. […]
To know how to close a Boutique, please see the Training video “How to Close an Event” in Bloom University. […]
